Appliance Safety

Natural gas appliances are efficient and provide energy savings.

With natural gas, you can heat your home, dry your clothes faster, prepare your food and heat your water efficiently while saving money.

Like all appliances, natural gas appliances should be installed and operated safely.

If an appliance is found in an unsafe operating condition or is non-compliant during our inspection, natural gas service will be turned off until the condition is corrected. The appliance must be repaired by a qualified service agent before service can be restored. For your safety, please do not operate the appliance until the repair has been completed.

NOTE: If your natural gas service has been turned off, DO NOT attempt to turn it back on. Only a Kansas Gas Service qualified service technician can perform this task.

Before service can be restored, our technicians must check visible and accessible natural gas appliances.

ALWAYS REMEMBER...

  • Appliances should only be installed, moved, replaced and serviced by qualified service technicians.
  • Use an appliance only for its intended purpose. For example, a natural gas range or stove should not be used to heat your home.
  • Ensure nothing blocks a heater’s air intake and that vents and flues are intact and unblocked to avoid the potential of carbon monoxide exposure.
  • Installing a carbon monoxide detector is recommended.

Customer-Owned Responsibility

Kansas Gas Service does not maintain the customer-owned natural gas piping or appliances.

Kansas Gas Service maintains the natural gas service line from the natural gas main to the meter. It is the customer’s responsibility to maintain all customer-owned natural gas equipment, including house piping, yard piping, appliances and appliance connectors.

You should be aware that there may be natural gas piping between the meter and your house, or running to outbuildings or other outdoor appliances such as natural gas grills, lights, pool heaters, etc. These are not maintained by Kansas Gas Service. 

These pipes may leak as a result of corrosion or damage. Kansas Gas Service recommends arranging periodic inspection of any natural gas piping you own.

A qualified service technician should complete such inspections, line locations and complete any needed repairs.