Safety is Our Top Priority

That is why we continually upgrade our natural gas system to help protect the communities we serve and deliver reliable energy to our customers every day.

On Oct. 3, 2024, the Kansas Corporation Commission issued a Final Order changing rates for Kansas Gas Service customers. This adjustment is necessary to recover the investments made to maintain a safe and reliable pipeline system. New rates will go into effect on Nov. 1, 2024.

2024 Rate Review

Frequently Asked Questions

  • Why are you raising rates?

    This adjustment is necessary to recover the investments made to maintain a safe, reliable and environmentally responsible natural gas distribution system across Kansas. 
     
    Kansas Gas Service pays for investments in its pipeline system up front. To continue to invest in the system, the company must recover a portion of these costs and earn a fair return on that investment.
     
    We understand the increased financial pressures everyone is facing today. Our employees work hard to manage our expenses to help keep energy costs at reasonable rates.

     
     
  • What will be the impact on my bill?

    New rates will go into effect on Nov. 1, 2024. Below, you’ll find the new service and delivery charges, including the approved rate increases. It also outlines the monthly increase you’ll see on your bills.

    Customer Type Service Charge Delivery Charge (per Mcf) Monthly Increase (approximate)
    Residential $21.75 $2.9769 $3.83
    Small Commercial $32.20 $2.8704 $4.69
    Large Commercial $54.00 $2.1369 $18.52
    Transport-Eligible $59.00 $1.8549 $163.39

     

    These changes will appear on customer bills in addition to the standard line items including the cost of natural gas, taxes and other miscellaneous charges. As a reminder, Kansas Gas Service does not set or markup the cost of gas - the amount we pay is what customers pay.

     


  • How can I get help paying my bill?
    Customers have several options and resources to help with their natural gas bills. Various financial assistance agencies manage funds for eligible customers facing financial hardship. For payment resources and information on these agencies, visit kansasgasservice.com/cares.
Need Help Managing Your Bill?

Programs like the Average Payment Plan offer more predictability in your monthly natural gas bill. 

Financial Assistance Resources

Customers experiencing financial hardship may qualify for assistance through several programs and community agencies.

Save Energy & Money

Make your home more energy efficient and save money with a few simple tips!