OVERLAND PARK, Kan. – Dec. 18, 2013 – Kansas Gas Service wants customers to be aware of a potential telephone scam that involves fraudulent callers posing as company employees demanding payment for their natural gas bills over the phone.
According to recent reports, a caller contacts customers requesting debit card or electronic check information as payment for a past-due balance. Kansas Gas Service does not conduct business in this way and discourages customers from providing personal information over the phone unless the customer has made the initial contact.
If a customer receives a suspicious call, they should hang up and call Kansas Gas Service at 800-794-4780 to verify the information. Customers also may report the incident to their local law enforcement agency.
Kansas Gas Service provides clean, reliable natural gas to more than 630,000 customers in 360 communities in Kansas. It is a division of ONEOK, Inc. (pronounced ONE-OAK) (NYSE: OKE), a diversified energy company. ONEOK is the general partner and owns 41.3 percent of ONEOK Partners, L.P. (NYSE: OKS), one of the largest publicly traded limited partnerships, which is a leader in the gathering, processing, storage and transportation of natural gas in the United States and owns one of the nation’s premier natural gas liquids (NGL) systems, connecting NGL supply in the Mid-Continent and Rocky Mountain regions with key market centers. ONEOK is among the largest natural gas distributors in the United States, serving more than 2 million customers in Oklahoma, Kansas and Texas. ONEOK is a Fortune 500 company and is included in the Standard & Poor’s 500 stock index.
According to recent reports, a caller contacts customers requesting debit card or electronic check information as payment for a past-due balance. Kansas Gas Service does not conduct business in this way and discourages customers from providing personal information over the phone unless the customer has made the initial contact.
If a customer receives a suspicious call, they should hang up and call Kansas Gas Service at 800-794-4780 to verify the information. Customers also may report the incident to their local law enforcement agency.
Kansas Gas Service provides clean, reliable natural gas to more than 630,000 customers in 360 communities in Kansas. It is a division of ONEOK, Inc. (pronounced ONE-OAK) (NYSE: OKE), a diversified energy company. ONEOK is the general partner and owns 41.3 percent of ONEOK Partners, L.P. (NYSE: OKS), one of the largest publicly traded limited partnerships, which is a leader in the gathering, processing, storage and transportation of natural gas in the United States and owns one of the nation’s premier natural gas liquids (NGL) systems, connecting NGL supply in the Mid-Continent and Rocky Mountain regions with key market centers. ONEOK is among the largest natural gas distributors in the United States, serving more than 2 million customers in Oklahoma, Kansas and Texas. ONEOK is a Fortune 500 company and is included in the Standard & Poor’s 500 stock index.